Service Agreement

This Service Agreement is between USA Entertainment LLC (“SlotLynx”), 10700 Corporate Dr, Suite 100, Stafford, TX 77477, and the business that orders or uses SlotLynx for its location (the “Customer”). It is part of, and adds to, the Terms of Service. The Customer accepts it when placing an order and each time an owner or admin of the location makes an online payment.

1. First Order

The first invoice (equipment, installation and the first billing period) is paid by bank transfer or in person at SlotLynx's office. It is not charged online.

2. Online Payments

After the location goes live, the Customer may pay online from the SlotLynx admin dashboard, by bank account (ACH) or card, for membership renewals, AI usage packs, AI monthly upgrades, and player cards / RFID keys. Before each online payment, the owner or an authorized admin of the location must accept the terms shown, and SlotLynx keeps a record of who accepted, when, and from which device and IP address.

3. Automatic Charges

If the Customer saves a bank account or card and turns on auto-pay or a monthly upgrade, the Customer authorizes SlotLynx to charge that account automatically each month, before the due date, until the Customer turns it off in the admin dashboard. Turning it off stops future charges only.

4. Paying Early

Paying before the due date never shortens the membership: the new period starts when the current paid period ends. Card payments take effect immediately; bank payments take effect when they clear, usually within 2–4 business days.

5. Non-Payment

If the membership is not paid by its due date, the location has a grace period set by SlotLynx. After it, access to the SlotLynx service for that location is paused until payment is received. Machines continue to operate; staff and admin screens are paused.

6. No Refunds

All fees are non-refundable once the service or item has been delivered: membership periods, AI usage delivered, AI packs or upgrades for a period that has started, and player cards / RFID keys once assigned to the location or shipped. Cancelling a monthly upgrade or auto-pay stops future charges; the current period is not refunded.

7. Payment Disputes

The Customer agrees to contact SlotLynx first about any question regarding a charge, and SlotLynx will work to resolve it directly. If the Customer disputes or reverses a payment with their bank or card issuer, the related services (and, for a membership payment, the location's access) are paused until the dispute is resolved, and SlotLynx may provide the payment processor with records of the Customer's acceptance, purchases, delivery and usage. Amounts reversed in a dispute that SlotLynx wins remain owed.

8. Records

The Customer agrees that SlotLynx's electronic records of acceptance, payments and service usage are valid evidence of the Customer's agreement and of delivery of the service.

9. Customer's Responsibility for Its Business and the Law

The Customer alone is responsible for operating its location lawfully, including the Texas Penal Code (Chapter 47, including the rules for prizes from amusement machines), city and county ordinances, licenses, permits, taxes, age limits and posted rules. SlotLynx provides software, equipment and services only; it does not operate the Customer's business, does not decide how machines are set up, played or paid, and gives no legal advice. Settings in SlotLynx (match play, payouts, raffles, promotions and similar) are chosen and used by the Customer at its own risk.

10. Late Payment and Collection

Amounts not paid when due may bear a late charge of the lesser of 1.5% per month or the highest rate allowed by Texas law. If an account is sent for collection or legal action, the Customer agrees to pay SlotLynx's reasonable collection costs and attorney's fees, as allowed by Texas Civil Practice and Remedies Code Chapter 38. Any charge above the amount allowed by law is reduced to the lawful amount.

11. Equipment and Software

Equipment sold by SlotLynx remains SlotLynx's property, and SlotLynx keeps a security interest in it, until it is paid in full. SlotLynx software, firmware, apps and designs are licensed, not sold, and remain SlotLynx's property; the Customer may use them only for its own locations while its account is in good standing, and may not copy, resell, reverse-engineer or let others use them.

12. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN WRITING BY SLOTLYNX, THE SERVICE, SOFTWARE AND EQUIPMENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT ALLOWED BY LAW, SLOTLYNX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR THAT ANY MACHINE, METER, COUNT OR REPORT WILL BE COMPLETE OR ACCURATE AT ALL TIMES. THE CUSTOMER REMAINS RESPONSIBLE FOR CHECKING ITS CASH, PAYOUTS AND RECORDS.

13. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, SLOTLYNX WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, CASH SHORTAGES, PAYOUT ERRORS, FINES, PENALTIES, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED. SLOTLYNX'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE FEES THE CUSTOMER PAID TO SLOTLYNX IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

The Customer will defend, indemnify and hold harmless SlotLynx (USA Entertainment LLC) and its owners, employees and contractors from any claim, loss, fine, penalty or expense (including reasonable attorney's fees) arising from the Customer's business, its machines and their operation, its players, its staff, its compliance with the law, or its breach of this Agreement or the Terms of Service.

15. Suspension and Termination

SlotLynx may suspend the service for non-payment, a payment dispute, misuse, or a risk to the service or others. Either party may end monthly service with thirty (30) days' written notice; amounts already owed remain due and prepaid periods are not refunded. Sections 6, 7, 9 through 18 survive the end of this Agreement.

16. Electronic Acceptance and Records

The parties agree to do business electronically. Checking the acceptance box, clicking to pay, or using the service after a change is the Customer's electronic signature under the Texas Uniform Electronic Transactions Act (Texas Business and Commerce Code Chapter 322) and the federal E-SIGN Act, with the same effect as a handwritten signature.

17. Governing Law, Venue and Jury Waiver

This Agreement is governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any lawsuit related to this Agreement or the service must be brought only in the state or federal courts located in Fort Bend County, Texas, and both parties consent to those courts.

EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY LAWSUIT RELATED TO THIS AGREEMENT OR THE SERVICE.

18. General

Force majeure: neither party is responsible for delays caused by events beyond its reasonable control (power, internet or carrier outages, weather, government action and similar), except for paying money owed. If any part of this Agreement is found unenforceable, it is limited to the extent needed and the rest stays in effect. This Agreement, the Terms of Service, the Privacy Policy and any signed order form are the entire agreement on these subjects; if they conflict, a signed order form controls, then this Agreement, then the Terms of Service. The Customer may not assign this Agreement without SlotLynx's written consent. SlotLynx may update this Agreement by posting a new version; the new version applies to payments and renewals made after it is posted. Failing to enforce a provision is not a waiver of it. Notices to SlotLynx go to the address below.

19. Contact